Return & Refund Policy

Routine Style

At Routine Style, customer satisfaction is important to us. We want you to shop with confidence and understand our return and refund policies before placing an order.

Change of Mind Returns

We do not accept returns or offer refunds for change of mind, personal preference, or items that are no longer wanted.

Please review product descriptions, specifications, sizes, and other details carefully before completing your purchase.

This policy does not affect any rights you may have under applicable consumer protection laws.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 30 days of delivery.

To help us resolve the issue, please provide:

• Your order number.

• A description of the problem.

• Clear photographs showing the damage or defect.

After reviewing your request, we may offer a replacement or refund, as appropriate. Your statutory rights remain unaffected.

Incorrect or Missing Items

If you receive an incorrect product or your order is missing an item, please contact us within 30 days of delivery.

We will review the issue and arrange an appropriate resolution, which may include sending the correct item, replacing missing items, or issuing a refund.

Orders Not Received

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate the shipment.

We will review the available tracking information and work toward an appropriate resolution.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Cancellation requests can only be accommodated before the order enters processing or shipment, where permitted by applicable law.

Once an order has shipped, it cannot ordinarily be canceled.

Return Instructions

Please contact Routine Style before sending any product back.

If a return is required and approved, we will provide instructions and the appropriate return address.

Do not send products to an address without receiving return instructions from us.

For verified damaged, defective, or incorrect items, we will cover any required return shipping costs.

Refund Processing

Approved refunds will be issued to the original payment method.

Once a refund has been processed, the time it takes to appear in your account will depend on your bank or payment provider.

Contact Us

For questions about returns, refunds, damaged products, or missing orders, please contact Routine Style using the contact information provided on our website.

Please include your order number so we can assist you more efficiently.

Thank you for shopping with Routine Style!